Creations · South Africa
Public officer and SARS representative updates
Support with the records and SARS steps needed to establish or update the registered representative for a company.
What the work covers
Use this scope to identify what you need. Your proposal will confirm the services, records, reporting frequency and fees for your business.
- Review of the current company and representative records
- A checklist of appointment and identity information required
- Support preparing the representative-update request
- Follow-up on missing information and a record of the outcome
What to prepare
Tell us which records are available and where there are gaps. We can then distinguish ongoing work from any initial catch-up.
- Company registration and tax details
- Valid appointment documentation and the appropriate authority to act
- Representative identity and contact information through the agreed channel
- Relevant SARS messages or access-error details
Timing and responsibility
Timing depends on the records, approvals and work required. Tell us about any deadline at the start. The engagement should identify the person handling your work, the review responsibilities and any external specialist needed.
Appointment and access are separate steps
The company’s appointment record and the representative registered on SARS systems must be consistent. Establish who has been validly appointed, what access is needed and which documents support the request.
A practitioner mandate does not automatically replace the company’s registered representative. Use the access and representative process appropriate to the role, and retain the confirmation of any accepted update.
How the work progresses
- 01
Review the requirement
Discuss the records, systems, deadlines and decisions the work needs to support.
- 02
Agree the scope
Confirm the deliverables, fees, responsibilities and any initial catch-up work.
- 03
Prepare and resolve
Work through the records, raise queries and obtain the required approvals.
- 04
Review and hand over
Provide the agreed outputs and identify outstanding matters and next steps.
Questions before you start
Does submitting a request mean access is active?
No. Check the accepted representative details and the required system access after SARS has processed the request.
Can a particular completion date be promised?
Timing depends on document completeness and SARS verification. Tell us about any deadline so the dependencies can be assessed.
Official guidance
Related services
Let’s define the next step.
Tell us what you need, what is outstanding and when it matters.

